Privacy Policy

Last updated: September 16, 2025

At MAKUONI, we believe in creative freedom — not data harvesting. This policy is written for humans, not lawyers. Here’s exactly what we do (and don’t) with your data.

What We Collect

  • Email address — to send you project updates, receipts, and replies
  • Project files — only what you upload for us to work on (deleted after delivery)
  • Shopify data — name, billing info, and order history (processed securely via Shopify)

What We Don’t Do

  • We don’t use cookies for tracking
  • We don’t run ads or retargeting pixels
  • We don’t sell, rent, or share your data
  • We don’t use third-party analytics tools

Data Security

  • All files are stored on encrypted drives
  • Access is limited to project team only
  • Files are deleted within 30 days of delivery
  • Emails and messages are end-to-end encrypted

Your Rights

  • Access — request a copy of your data
  • Deletion — ask us to delete your info
  • Opt-out — unsubscribe from emails anytime
  • Portability — get your data in machine-readable format

Third-Party Services

We use Shopify for payments and order management — they are PCI compliant and meet GDPR standards. We use Google Workspace for email and file sharing — all data is encrypted in transit and at rest. We may use Discord or Email for project communication — both support encryption.

Policy Updates

We may update this policy to reflect changes in our services or legal requirements. Major updates will be posted on this page and, if significant, emailed to you. Continued use of our services means you accept the updated terms.

Contact Us

If you have any questions, requests, or concerns about this policy or your data:
Email: info@makuoni.com
Response time: Within 24 hours (Mon–Fri)